Terms of Service

Acceptance

By accessing or using yananagaland.com, you agree to these Terms of Service. If you do not agree, do not use this website.

About the Platform

Yana Nagaland is a listing platform for Nagaland, India: a business directory, real estate listings, and an online store where local sellers showcase products and take orders directly over WhatsApp or Instagram.

Yana Nagaland is an intermediary as defined under the Information Technology Act, 2000 — we host listings created by users; we are not the seller, broker, or agent in any transaction, and we are not a party to any sale, rental, or order made through the platform. We are not liable for third-party content hosted on our platform, provided we act in accordance with applicable law upon receiving notice of any violation.

For All Users (Visitors)

• Listings and reviews are provided by business or property owners or other users. Yana Nagaland does not verify or guarantee the accuracy of any listing.
• Do not rely solely on listing information for important decisions. Always verify directly with the business or property owner.
• Reviews are user-generated. We do not verify reviews but may remove fake, defamatory, or offensive content.
• We are not responsible for your experience with any business or property found on this platform.
• Some listings may be created by Yana Nagaland using publicly available information. These are provided for informational purposes only and may contain errors or outdated information. We encourage business owners to claim and update their listings for accuracy.

For Owners (Business & Property Listers)

• You must own or be authorized to represent the business or property you are listing.
• All information you provide must be accurate, current, and not misleading.
• You are responsible for keeping your listing updated. Listings not refreshed within 30 days may be hidden from public view.
• Once a listing is claimed by a business owner, the owner becomes responsible for the accuracy of all listing information.
• Do not post fake reviews for your own business or property.
• Photos you upload must be yours or you must have the right to use them. By uploading, you grant Yana Nagaland a non-exclusive license to display them on the platform and social media.
• We reserve the right to remove, suspend, or hide any listing at our sole discretion, without prior notice, if we believe it violates these terms. No compensation is owed for removed listings.

Real Estate Disclaimer

• Yana Nagaland does not verify property ownership or legitimacy. Property listings are provided by users.
• Always verify ownership, conduct due diligence, and never make payments without proper documentation.
• Yana Nagaland is not a party to any real estate transaction.
• All prices and property details are provided by the listing owner. Prices are indicative only and may change without notice.

Online Store — For Buyers

• Shops and products on the Yana online store are listed by independent local sellers. Yana Nagaland does not sell any product and does not process product payments.
• Orders and bookings are placed directly with the seller over WhatsApp or Instagram. Price, payment method, delivery, timing, returns, and refunds are agreed between you and the seller.
• Verify the product, price, and delivery terms with the seller before paying. Only pay when you are comfortable doing so.
• If a shop or product looks suspicious, use the “Report this shop” option on its page or email yananagaland@gmail.com.

Online Store — Seller Terms

By creating a shop on Yana, you agree that:

• Your shop must be based in and operate from Nagaland. The Yana online store is for local Nagaland sellers. We may decline or remove shops that are not genuinely local.
• You own, make, or are authorised to sell every product you list, and your product photos are yours or used with permission.
• All product information (name, price, availability) is accurate and kept up to date.
• Orders, payment, delivery, returns, and customer service are handled directly between you and your customer — Yana Nagaland is a listing platform only and is not a party to your sales.
• You alone are responsible for complying with laws that apply to your products and for any taxes (including GST, where applicable) on your sales.
• New shops are reviewed before they appear publicly, and we may remove, suspend, or hide any shop or product at our sole discretion, without notice, if we believe it breaches these terms. No compensation is owed for removed listings.

Prohibited items

You may not list, among other things: illegal goods or services; counterfeit or pirated goods; weapons, ammunition or explosives; drugs, narcotics or prescription medicines; tobacco or alcohol (where sale requires a licence you do not hold); wildlife, wildlife products or protected plant species; stolen goods; adult content; hazardous materials; or anything that infringes someone else’s intellectual property. We may report unlawful listings to the authorities.

Pricing

• Listing your business, property, rentals or shop on Yana is currently free.
• We may introduce optional paid plans in the future. If we do, we’ll give clear notice beforehand, and any paid features will always be optional — your existing free listing will remain free to keep.

Claim Disputes

We attempt to verify claims but cannot guarantee the identity of all claimants. Disputes between parties regarding listing ownership must be resolved between them. Contact us at yananagaland@gmail.com to report an unauthorized claim.

Prohibited Conduct

• Fake listings or reviews
• Spam or unsolicited messaging
• Scraping or automated data collection
• Impersonation of another person or business
• Offensive, defamatory, or illegal content
• Attempting to access other users' accounts

Termination

We may suspend or terminate accounts that violate these terms at any time and without notice.

Limitation of Liability

The platform is provided "as is." Yana Nagaland is not liable for any loss or damage arising from use of the platform, reliance on listing information, or interactions with listed businesses or property owners.

In no event shall Yana Nagaland's total liability exceed the amount paid by you to Yana Nagaland in the 3 months preceding the claim, or ₹1,000, whichever is less.

Indemnification

You agree to indemnify and hold Yana Nagaland harmless from any claims, damages, or expenses arising from your use of the platform, your listing content, or your violation of these terms.

Data Security

We implement reasonable security measures but cannot guarantee absolute security. We are not liable for unauthorized access to data resulting from events beyond our control.

Force Majeure

We are not liable for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, internet outages, or government actions.

Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Nagaland, India.

Contact

yananagaland@gmail.com